Extend Protection – Cozy Corner Patios
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Cozy Corner Patios has partnered with Extend to provide simple, peace-of-mind protection for the products you love.

Extend bundles your product with an affordable, modern, easy-to-understand protection plan—
so your stuff is covered, even after manufacturer warranties expire.


Add an Extend protection plan to your purchase during checkout to protect your goods from
mechanical and electrical failure, power surges, accidental damage, and more.

Add Product Protection from Extends

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Why should I add Extend protection?

Forget the frustrating logistics of outdated extended warranty providers. Extend has your back. Pay one flat rate at checkout and Extend will work directly with us to get your product replaced quickly should something bad happen to it. No strings, no catches—everyone wins. We believe that when things stop working, getting a replacement should be seamless and simple.

So what happens when things go wrong?

Contact Extend at customers.extend.com/claims or by phone at (877) 248-7707. They’ll process your claim in minutes and send you back to us with a promo code for a replacement product. Easy as pie.

FAQ

Protection plans are a great way for consumers to protect themselves from getting stuck with expensive repairs or replacement of their most valued items.

Product protection plans, also referred to as extended warranties, extended service plans, or extended service contracts, provide consumers with coverage beyond any manufacturer’s warranty. Most cover mechanical or electrical failure, and many include protection from accidental damage as well

The Extend Protection Plan provides peace of mind and financial protection from product failure and accidental damage, if included. Our furniture plans begin on the date that the product is delivered and continue for the full term of the plan. Protection against mechanical and electrical failure from normal wear-and-tear starts after the manufacturer’s warranty expires. Accidental damage or stains are covered for the entire term.

As we hold our partner services to a very high standard, we require that servicing is scheduled and conducted through Extend. We cannot guarantee the quality of work from third party repairs. Extend will only cover the cost of authorized repairs. In cases where customers seek third party repair services, the Extend protection plan would not be terminated. However, damage caused by unauthorized services may violate Extend’s terms and conditions and void future claims.

Extend works with a network of top rated insurance companies to underwrite the protection plans we offer. By working with a number of different insurers, we can match your products to the best protection plans, optimized for price, term, and type of service.


You return your product, the merchant returns the money you paid for the protection plan. It’s a no-brainer. Depending on how much time has passed since your purchase, you will recieve a pro-rated refund.

The Customer can contact the Extend Customer Care Team in the Extend Claims Portal (https://customers.extend.com/) or via phone at 877-248-7707

Extend offers customers the option to purchase protection plans that go beyond a products manufacturer’s warranty.

A protection plan can be purchased through the participating merchant online or through their customer care team over the phone.

You will be able to repair your product until the number of times and cost of the repair exceeds the retail price of the product.

If the furniture has a tear caused by an accident or structural/mechanical damage from normal use, please contact Extend’s Customer Care team in the Extend Claims Portal (https://customers.extend.com/) or via phone at 877-248-7707. We will review your claim and work with you to dispatch a servicer to repair your damaged furniture.

If you have an accidental damage and handling (ADH) repair program with Extend, we protect against rips, tears, and stains. Please contact Extend’s Customer Care team in the Extend Claims Portal (https://customers.extend.com/) or via phone at 877-248-7707. We will review your claim and work with you to dispatch a servicer to repair your damaged furniture.

Extend provides peace of mind and financial protection should your product failure or experience accidental damage. Extend is a reliable service that makes purchasing and filing claims on protection plans easy through an easy-to-use online portal and great customer experience team.

The Extend team works with our partner merchants to identify all eligible products and match them to a warranty plan.

Yes, customers can cancel their coverage at any time.

Extend will review each claim and work with you to determine the best course of action in the event your furniture is irreparable.

Our Terms and Conditions currently do not allow for coverage of damage caused by third parties such as moving companies

Customers will receive an email after purchasing a protection plan that details


● Contract ID
● Warranty Term Length
● Coverage Dates
● Product Name


Please contact the Extend Customer Care Team if the Customer does not receive this email at WarrantyOps@Extend.com.

Please have your contract ID or email address handy in order to file a claim through the Extend Customer Claims Portal or by contacting Extend’s Customer Care Team at 877-248-7707.


If you contact the merchant directly to file the claim, you may be warmly transferred to Extend via phone
at 877-248-7707 or may receive assistance to file the claim on your behalf through the Extend Customer Claims Portal.


For an extended warranty plan, the customer is entitled to a fullrefund throughout the life of their limited warranty coverage. After expiration of the limited warranty, the customer is entitled to a pro-rata refund on the unused portion of the service contract.

For an accidental damage and handling plan, the customer is entitled to a full refund within 60 days of purchase as long as the contract is not fulfilled. After 60 days, the customer is entitled to a pro-rata refund on the unused portion of the service contract.

Extend makes it easy to file a claim either through the call center or the online portal. Below are the steps the customer will go through to have furniture taken care of:


● The customer provides a contract ID, email address, or another piece of identifying information to
Extend
● Extend entitles (validates) contract coverage by ensuring:
○ The plan is active
○ The date is between the Effective & Expiration Dates
● The customer will then answer a few Adjudication questions
● High-level troubleshooting steps are offered
● If a servicer is required, Extend will dispatch a servicer to the customer’s location for furniture repair
● Extend will be in constant communication with the customer to ensure services have been scheduled and completed
● Customers can repair this device until the number of times and cost of the repair exceeds the retail price of the product.

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