Shipping FAQs

 

Q. Do you charge for Shipping? 

A. Shipping is always free on Cozy Corner Patios! 

Q. How do you ship the product ? 

A. Our product being furniture, we ship it via Freight lines. Your product will be delivered on the curb side. Freight company will make an appointment with you for scheduling the delivery. 

Q. How long does it take to process and ship the order? 

A. For all of our in-stock items, we prepare and load your order for shipment within 1 week. Our warehouse is in California and it takes around 3-4 business days after ship to deliver across the West Coast. For Shipments to reach rest of the USA, it takes 7-10 business days after loading the shipment. In total please allow us 1-3 weeks for your product to arrive. Sometimes we may be out of stock for some of your ordered items and  that could take up to 4 weeks time to deliver.

Q. Do you provide white glove service? 

A. At this time we do not provide white glove delivery service. But if that is something you absolutely need, please let us know and we will try our best to arrange one. There may be an additional fees for such service. 

Q. Is assembly required? 

A. All our Cozy Corner Patios branded furniture sofa sets are modular and no assembly is required. You just unpack and arrange individual pieces as per your patio layout. Some other brand products sold on our website may require some assembly. Please refer to the product page. 

Q. Can I do order some customization of the patio sets ? 

A. Yes, we can support some level of customization to fulfill your project requirements. Please call us and we will be happy to  assist you. 

Q. Can you help me decide on which Patio set I should buy? 

A. Yes, our staff is well trained and can help you decide the right Patio furniture based on your requirements. Please call us and we will be happy to  assist you.